News - May 18, 2012

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New Auto-Dimming Mirror for Veloster

Reduce glare from bright headlights behind you while driving with a Hyundai Auto-dimming Mirror.

Features and Benefits

• Includes Compass and three Home Link buttons
• Compatible with Blue Link
• Perfect replacement for the standard mirror

Click here to view all Veloster accessories.

We're Number One!

Thanks, Service Managers

In the recent Carlisle Research Service Manager Survey, you voted Hyundai’s non-technical training and reward/recognition programs Number One in the automotive industry! We want to stay number one, so we’ll continue to launch new programs designed to help YOU be number one.

First Service Appointment Training Reminder

Are you enrolled in Hyundai’s First Service Appointment training? It’s a one-day classroom program being held in May and June at locations throughout the United States. Its purpose is to help you turn new buyers into loyal service customers, beginning with their first appointment.

During May and June only, participants who are not certified will earn credit toward Bronze-level certification. Simply attend First Service Appointment, complete our 30-minute Welcome to Hyundai Service web-based course, and you’ve earned Bronze . . . and 3,000 STAR Award points. Already certified? You’ll earn 3,000 points by attending First Service Appointment.

Please check TACS for dates, locations and enrollments.

Coming Soon: New Hyundai Merchandise From Land's End

We’re bringing you a whole new collection of Hyundai merchandise from Lands’ End...

...coming in June with a special introductory offer. Click here.

New Appointment Scheduling Window Clings

Now Available Through Hyundai Owner Connect Marketing

Appointment Scheduling Window Clings are easy to apply and effective at conveying the next service appointments for your customers. Each window cling is printed on clear vinyl and cut to 2.25" x 1.75". Utilize this great tool for improving customer retention and building customer loyalty.

Choose from two options:

Hyundai-Branded Window Clings: Hyundai-branded window clings feature areas to hand-write next service due date and mileage

Dealer-Customized Window Clings: Dealer-customized window clings feature pre-printed dealership name, address and phone number, plus areas to hand-write next service due date and mileage.

To place your order, visit the Hyundai OCM website by logging into HyundaiDealer.com, or contact your Marketing Consultant, at: (866) 575-8734.

MPA Damage and Claim Reduction Initiatives

Hyundai Dealer Parts Managers

Over the course of several months, MPA has been working diligently on various fronts to improve delivery condition of your parts shipments and reduce incidents of damages.

Listed below are some of the initiatives that are currently underway:

• Transportation Carriers
• PDC Storage and Handling
• Vendor Packaging

Click here to view the full letter.

Battery Core Charge Price Change Reminder

Effective May 1, 2012, the core charge for Hyundai batteries changed from $12.00 to $16.00 per core.

Battery Core Price Change Summary

• Dealers will be billed $16.00 for each battery core that is not returned.
• Dealers are responsible for returning a battery core on a one-for-one basis for each battery purchased/delivered.

Your Interstate Battery Route Manager will provide you with a receipt for the quantity of batteries delivered and the quantity of battery cores picked up.

Hyundai Motor America will reconcile battery core balances for each dealer based on the deliver/core pick-up receipts and any outstanding balances (credits or debits) will be posted on the dealer’s Parts Statement the following month.

PDC Memorial Day Closures

All Mobis Parts America Parts Distribution Centers, along with the Dealer Parts Support Center, will be closed on Monday, May 28, 2012 in observance of the Memorial Day Holiday.

All orders will be processed as follows:

Emergency Orders

• Orders input by 3:00 p.m. local PDC time on Friday, May 25 will be processed and shipped the same day.
• Orders entered after 3:00 P.M. local PDC time on Friday, May 25 will be processed and shipped on Tuesday, May 29.

Stock Orders

• All stock orders scheduled for input on Monday, May 28 should be input on Friday, May 25. These orders will be processed and shipped on Tuesday, May 29.

Please order accordingly to satisfy your customer needs. If you have any questions, please contact the Dealer Parts Support Center.

Have a safe holiday!