News - September 11, 2009
The Hyundai Genuine Chemicals Aerosol Event
Buy 2 cases, get 1 case FREE!!!
Here’s a simple offer that saves you money. For the next 2 weeks buy 2 cases of either White Grease or Rust Penetrant and receive a case free!
- White Grease - 00232-19004; final cost: $1.73 ea.
- Rust Penetrant - 00232-19005; final cost: $1.76 ea.
Offer valid thru September 25, 2009.
Walk-Around / Multi-Point Inspection
Does it take place for all model years at your dealership?
If not, then it should. Did you know that more of the newer model customers say that the WA/MPI is not performed for their car?
You might think to yourself, “Of course not, the vehicles are new. Why would we look for problems on new vehicles?” Well, you aren’t actually looking for problems as much as you’re looking to establish a relationship with these somewhat new customers. Customers appreciate the process and appreciate knowing that someone is looking out for them. It doesn’t have to be a “this is what’s wrong with you car” approach. It should focus on “here’s how we take care of you every time you come in to our dealership and here’s what you can expect from us each and every time”. When it comes down to it, this is a process that should happen with every model year.
So how do you ensure that every model year is going through the Walk-Around / Multi-Point Inspection process?
August Best Practices Contest Winners
Happy Friday Service Managers!
A big THANK YOU to all 150 dealership’s that entered the August Best Practices “Make It Happen” Summer Contest. There were so many great entries for Walk-Around / Multi-Point Inspection.
Based on a blind vote by Regions and National, the 15 winners of 75,000 points based on entries for the AUGUST “Walk-Around / Multi-Point Inspection” Contest are:
- IA001 – Holmes Hyundai – Central
- OH011 – Ron Marhofer Hyundai – Central
- OH057 – Dennis Hyundai of Dublin – Central
- MI034 – Bill Marsh Hyundai – Central
- CT018 – Meriden Hyundai – Eastern
- NY077 – Towne Hyundai – Eastern
- MA030 – Herb Connolly Hyundai – Eastern
- ME005 – Rowe Hyundai Westbrook – Eastern
- NY110 – Advantage Hyundai – Eastern
- MS024 – Allen Hyundai – South Central
- MO026 – Reliable Hyundai – South Central
- TX040 – Huffines Hyundai Plano – South Central
- FL103 – Universal Hyundai – Southern
- NC044 – Carolina Hyundai of Lake Norman – Southern
- CO027 – Go Hyundai 104th – Western
CONGRATULATIONS!!!!!!!
These dealerships will be entered for the Grand Prize – 3 dealerships selected to win 1,000,000 points.
SECOND CHANCE
If you entered the Contest but didn’t win, please don’t be discouraged. Enter the September contest (theme: Cleaner Vehicles). There are going to be 15 more winners selected. And, it could be your dealership!!!
FIRST TIMERS
Service Managers, if you haven’t entered the contest, now’s your chance. All you need to do is 1) make sure you are signed up on Star Power, 2) check your email to make sure its accurate, 3) look for the email from Hyundai Motor America about the August Best Practices Contest, 4) click on the link in your email and enter your Best Practice. Good luck to all of you, keep up the great work and Make It Happen!