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Hyundai Parts & Service Weekly News

News - September 18, 2009

1 Gallon of Washer Fluid for 34 cents!

Save Money: 1 Gallon = 34 ¢

Order one case (pn: 00232-19019) of Windshield Washer Tablets for $211.25 and make up to 625 gallons of washer fluid. This works out to 34 ¢ per gallon!

Windshield Washer Tablets

Save Space: 1 Case = 625 Gallons!

One case of p/n 00232-19019, which makes 625 gallons of washer fluid, takes up only 5 square inches of surface floor space!

Retail Sales Opportunities

The individual tubes of washer tablets make a great sell for customers. They are small, convenient, and much more affordable than purchasing washer fluid by the gallon.

  • 00232-19019 — case of 25 tubes with each tube containing 25 tablets.
  • 00232-19018 — case of 12 tubes with each tube containing 5 tablets.
  • View more product highilights.

Parts Manager Survey

Hyundai Motor America and NASPC have teamed up to co-sponsor the annual survey of our parts managers across the U.S. The purpose of this study is to determine your satisfaction with the products and support we provide with regards to your parts operations. Your feedback is extremely important to us. We review all your input in detail and use it to help shape our future direction.

Click here to download the official announcement letter from Frank Ferrara, HMA's Executive Vice President of Corporate Planning and Customer Satisfaction.

Access Survey

Go to www.HyundaiPartsManagerSurvey.com, and enter "Hyundai" for OEM and your 5-digit dealer code (see illustration below) to begin survey.

Survey Login

Length of Survey

It should take 20-30 minutes to complete the survey. Please note that if you should get interrupted or close your browser part way through the survey, you can return at any time to pick up where you left off. It automatically tracks your progress.

Important Tips

  • Please remember that this survey is to be filled out by the Parts Manager. Only one submission per dealer is allowed.
  • If a question does not apply specifically to you or your operations, please leave it blank.
  • Please complete the survey by October 9, 2009.
  • If you have any problems accessing the link or any other questions related to the survey, e-mail krudig@hmausa.com or call 714-594-1543

Ultimate Paint Pen Look-up Tool Updated!

Instantly find any Paint Pen p/n by entering a vehicle's color code. View the Paint Pen Look-up Tool application developed by our own Dealer Support Call Center.

Paint Pen Look-up Tool

Click here to view additional PaintPen resources such as Instructions and downloadable Part Number Lists.


Earn STAR Power Points in Third Quarter 2009

Take advantage of the great ways you can earn STAR Power Points!

  • Walk-Around / Multi-Point Inspection Only = 500 Points
  • Star Power
  • Fixed Right First Time Only = 500 Points
  • Both WA/MPI & FRFT = 2,000 Points
  • Service Manager Bonus = 800 Points
  • Genesis Cleaner Vehicles = 2,500 Points
  • All Other Models Cleaner Vehicles = 1,000 Points
  • Service Sells Cars = 20,000 Points

Click here to download complete details!


Shipment Tracking on Web DCS

Hyundai Motor America is implementing a new shipping system which will allow dealers to access shipment tracking information using the web DCS Order Status screen.

The new system is being rolled out to the HMA PDCs over the next four weeks. The shipment tracking information will be available for all PDCs and all shipments by mid-October.

Shipment tracking data will be available on web DCS at the close of business for each PDC. The tracking numbers will be available for two weeks after the order date.

Click on the [Order Tracking] button on the Order Status detail screen to view the tracking number and invoice (shipment) date.

FedEx Shipments

If the parts were shipped using FedEx a [FedEx Tracking] button will be displayed that will take you directly to the FedEx web site for delivery details.