News - November 6, 2009
Windshield Washer Fluid in Winter Time
Are you helping your customers get ready for winter?
Colder temperatures are right around the corner and that means in many regions of the country freezing temperatures. Windshield washer fluid if not mixed correctly can freeze.
So how can you increase customer satisfaction and help your customers?
Hyundai Genuine Windshield washer concentrate, 00232-19013, provides the best protection in freezing temperatures. Just following the mixture recommendation on the back of every bottle. Don’t forget to add a windshield washer tablet, 00232-19019, to aid in cleaning ability. This is an inexpensive option that customers will really appreciate.
Click here to download full article of the benefits and requirements of Hyundai Genuine Windshield Washer Fluid.
Walk-Around / Multi-Point Inspection
How about those 2009 model year customers?
Did you know that more of the newer model year customers say that the WA/MPI is not performed for their car? As you can see from the numbers below, those customers with 2009 model year vehicles don’t get the benefit of the walk-around / multi-point inspection as often as other model year owners and their HSI score is much lower...
Click here to download full announcement.
Service Sells Cars Program Continues...
Earn 20,000 Star Power Points – Program open until December 31, 2009
Recommend to any active service customer to purchase/lease a new Hyundai, if they do within 15 days of their service visit, you could receive 20,000 Star Power Points.
Click here to download full announcement and the application for award form.
Parts Training Opportunities
In addition to the web based training provided on the Hyundai Training and Certification system (TACS – www.hyundaitacs.com), the following Parts Webinars and Instructor Led Seminars are scheduled. And as always, Hyundai Parts Training is provided at no charge.
Parts Orientation Webinar
This 45 minute live webinar is intended for parts personnel new to Hyundai and provides a brief overview of Hyundai dealer support activities, policies & procedures, and programs & promotions along with where to find the more detailed information. To sign-up, send an email to tprzeklasa@mobisusa.com with your name, dealership number and preferred date.
Upcoming Dates:
- Friday, Nov 20, 2009 – 9am Pacific, 10am Mountain, 11am Central, and Noon Eastern
- Thursday, Dec 17, 2009 – 1pm Pacific, 2pm Mountain, 3pm Central, and 4pm Eastern
Parts Sales Development Seminar
This all new 1 day seminar discusses marketing theory and then goes on to illustrate how the dealership can implement these principles to increase sales within all parts areas – Shop, Retail, Wholesale and Accessories along with a review of HMA parts marketing resource materials / programs. The sessions run from 9am (sharp) to 4pm, with continental breakfast (8–9am) and lunch included. Sign-up at www.hyundaitacs.com.
Upcoming Dates / Locations:
- Tuesday, Nov 10, 2009 – Columbus, OH
- Thursday, Nov 12, 2009 – Boston, MA
- Thursday, Dec 10, 2009 – Des Moines, IA
SmartStock™ Advanced Practices Seminar
This 1-day class covers the entire SmartStockTM program including program rules; underlying inventory management theory best practices as well as providing concrete suggestions to improve your SmartStockTM report. The sessions run from 9am (sharp) to 4pm, with continental breakfast (8–9am) and lunch included. Sign-up at www.hyundaitacs.com.
Upcoming Dates / Locations:
- Wednesday, Nov 11, 2009 – Boston, MA
- Tuesday, Dec 8, 2009 – Chicago, IL