News - September 24, 2010
Hyundai Merchandise Collection
New Items Just Added!
Click here to view these new items. You can also visit Hyundaidealer.com to view the entire collection.
The new minimum order requirement is now only 1 piece! To place orders online simply go to www.Hyundaipartsorders.com.
Two New Web-based Courses Available on TACS
This week Hyundai added two more web-based courses to our fast-growing curriculum:
- Equus New Model Course - Everything you need to know about our new luxury flagship. This course is required for Equus Service Advocates, optional for everyone else (but worth 100 points).
- Hyundai Technology for Service Consultants - An in-depth look at Bluetooth phone systems, navigation systems, HomeLink, Driver Information Systems and Tire Pressure Monitoring Systems. This course is an added requirement for Silver-Level Certification for Service Consultants.
October is Fall Car Care Month
As we leave the summer months behind, October is your opportunity to remind your customers about the importance and benefits of regular maintenance as well as the importance of having their vehicle ready for winter.
Did you know that according to the Car Care Council that vehicle inspections in 2008 revealed that 80 percent of vehicles need service or parts?
Walk-Around Process (Multi-Point Inspection)
Performing the Walk-Around (Multi-Point Inspection) on every vehicle that comes in for service is one way you can help your customers make sure their Hyundai is reliable and ready for winter.
Don’t forget to check their batteries with your new Hyundai GR-8 Battery Tester. Click here to review the best practices sent out last month.
Also click here to see the article from last week for more information about the new wiper blade display coming your way.
When reviewing the results of the Multi-Point Inspection with each customer it is also a good time to remind them of two important items:
- Regular maintenance can help them avoid costly repairs down the road, saving them time, money and inconvenience.
- They should always follow the factory recommend maintenance schedule in the owner’s manual, either time or mileage whichever is less.
Owner Connect Marketing
Dealers who opted into the new Hyundai Owner Connect Marketing (HOCM)program will have a special Car Care Month mailer sent out to their customers courtesy of Hyundai (mailer will drop the last week of September). Click here for a list of the new Customer Pay Operation Codes.
The self-contained mailer will feature the following:
- Autumn leaves creative to indicate the change in season
- Announce Car Care Month
- A call to action with special savings on Hyundai Genuine Service
- Reinforcement to get their vehicles ready for Winter
- Hyundai is their one-stop shop for all service needs
Coupon offers are:
- Oil & Filter Change
- Take our FREE Battery Test Today
- FREE Multi-Point Inspection
- Discount on Vehicle Service
Accessories
Fall is a great time to promote All Weather Floor mats, Cargo/Trunk Trays and the all new Hyundai Roadside Assistance Kit. Click here for a listing of accessories by model.
GDS Internet Update - Version 1.09.05
An internet update for your GDS unit is now available.
In order to update to version 1.09.05 your GDS unit requires the latest DVD, version 1.90, to be installed.
The GDS unit will search for internet updates automatically when ever the GDS program is started or the “Internet Update” button is pressed.
The GDS internet update will contain the following:
- 2011 MY Elantra (HD)Diagnostic Information
- VCI Firmware updated. If possible, your VCI unit should be available during the internet update.
Additional instructions for performing this GDS internet update can be found at www.hmaservice.com or contact GIT America at 1-888-437-0308.