News - October 8, 2010
The #1 Service Department in the #1 District Nationwide
The members of Discover Hyundai in Scottsdale, Arizona would like to share the best practices they employ daily which earned them the #1 rating in the Western Region.
They are:
- We practice the basics everyday…Greet the customer, do the walk around, call with status and follow-up with them.
- We share the vision of “World Class” service with everyone in the Service Department.
- We do quarterly “Owner Appreciation Nights”
- We offer cold bottled water to our customer
- We vacuum the interior of the vehicle and wash it.
From left to right:
Mark Race, DPSM Phoenix WE2; David Lesaffre, Service Director; Adam Rodriguez, Service Advisor; Tim Hodder, Service Advisor;
Frank Yaconis, Owner/GM; Doug Bjarko, Parts Manager
Accessory Promotion Announcement
Now for a limited time, save 10% when you order select accessories for Sonata, Tucson and Elantra Touring
Program Period: October 11 – November 30, 2010
Click here for more details.
Counter Culture Extra
Dealership Cleans Up For Hope on Wheels
Hyundai's Hope on Wheels Campaign is getting a little extra elbow grease, and polish, from one dealership.
Click here to view entire article.
GDS Internet Update - Version 1.09.07
An internet update for your GDS unit is now available.
In order to update to version 1.09.07 your GDS unit requires the latest DVD, version 1.90, to be installed.
The GDS unit will search for internet updates automatically when ever the GDS program is started or the “Internet Update” button is pressed.
The GDS internet update will contain the following:
- 209. MC 1.6 P0300, P0128, P0461 DTC Logic
Additional instructions for performing this GDS internet update can be found at www.hmaservice.com or contact GIT America at 1-888-437-0308.
Reminder: Parts Manager Survey
Hyundai and the North American Service-Parts Conference (NASPC) have teamed up to co-sponsor the annual survey of our parts managers across the United States. The purpose of this study is to determine your satisfaction with the products and support we provide with regards to your parts operations. Your feedback is extremely important to us. We review all your input in detail and use it to help shape our future direction.
While we understand that this requires an investment of your time, we believe that this is the best way to capture your issues and concerns. The survey should take less than 30 minutes to complete.
Click here to view the announcement letter
Please access HyundaiPartsManagerSurvey.com and log in using the following:
- Field “Manufacturer/Brand”: Hyundai
- Field “Dealer Code”: your five digit dealer code
- Note: You may leave the survey at any time. When you log back in, it will pick up where you left off.
Dealer Standings for Parts Performance Guild
PPG Website
Click here to visit the PPG site and view the most recent PPG results. You can also learn more about this exciting program and view the qualifying rules. If you experience any problems viewing the site, call 714-965-3152 or email partsdepartment@hmausa.com.
Click here to view resort flyer.
Reminder: Two Tire Promotions begin October 1st!
An Exclusive Hyundai Dealer Consumer Reward Promotion!
Promotion Period: October 1, 2010 to November 12, 2010
Your customers can receive a $50 American Express – branded reward card when they purchase 4 KUMHO Tires. Click here to download the redemption form.
Click here to download the Kumho Consumer Reward Flyer. We suggest you print it out and display it in the Service Write-up area.
A Dealer Stock Up and Save Promotion on All Hyundai Preferred Tire Program tires, including snow tires!
Promotion Period: October 1, 2010 to October 31, 2010
Buy 20 or more tires on a single order and save 10%.
Click here to download flyer for more details.
Additional information is available on the Hyundai Preferred Tires Website. Click here to learn more about Hyundai's tire program.