News - June 24, 2011
HMA Call Centers Hours of Operation for 7/1/2011 and 7/4/2011
All times shown in PDT
| Call Center | Phone Number | July 1 | July 4 |
| Dealer DCS Support | (800) 435-7737 | 5:00am – 5:00pm | 5:00am – 5:00pm |
| Dealer Internet Credit | (866) 433-2537 | 5:00am – 5:00pm | 5:00am – 5:00pm |
| Warranty Help Line | (877) 446-2922 | 6:30am - 3:30pm | Closed |
| Warranty Technical Center (WTC) | (877) 446-2982 | 6:30am - 3:30pm | Closed |
| Service Technical Assistance | (800) 325-6604 | 5:00am - 2:00pm | Closed |
| Parts Dealer Help Line | (800) 545-4515 | 5:30am - 10:00am | Closed |
| Hyundai Customer Connect Center | (800) 633-5151 | 5:00am - 6:00pm | 6:00am - 3:00pm |
| Equus Customer Connect Center | (877-378-8723) | 5:00am - 9:00pm | Closed |
| Corrosion Call Center | (877) 277-0012 | 6:00am - 3:00pm | Closed |
PDC Holiday Closure Notification
All Mobis Parts America Parts Distribution Centers, along with the Dealer Support Center will be closed on Monday, July 4, 2011 in observance of the Independence Day Holiday.
All orders will be processed as follows:
- Emergency orders:
- Orders input by 3:00 p.m. local PDC time on Friday, July 1st will be processed and shipped the same day
- Orders entered after 3:00 P.M. on Friday, July 1st will be processed and shipped on Tuesday, July 5th
- Stock orders:
- All stock orders scheduled for input on Monday, July 4th should be input on Friday, July 1st. These orders will be processed and shipped on Tuesday, July 5th
Please order accordingly to satisfy your customer needs. If you have any questions, please contact the Dealer Call Center.
Hyundai Genuine Chemicals Summer Promotion
Two grand prize winners will choose a dream vacation for two.
Click here for further details.
New Order Transaction History on DealerTire Site
This new website application has been developed to provide you with the ability to inquire into, display and print your order transaction history. You can access this printer-friendly feature from the Order Center drop-down menu. On your HMA Parts Statement you will see one line for all purchases made within each calendar month.
You can find the link to the Hyundai Authorized Tire Program in the Service section of HyundaiDealer.com. Click on the Tire Program link located on the left hand menu.
The new functions will allow you to Search by the following:
- Order Number
- Customer PO
- RO Number
- Invoice Number
- SKU/Part Number
- Order Date Range
- Invoice Date Range
- Consolidated Period
GDS Internet Update - Version 1.11.06
An internet update for your GDS unit is now available.
In order to update to version 1.11.04 your GDS unit requires the latest DVD, version 1.11.00, to be installed.
The GDS unit will search for internet updates automatically when ever the GDS program is started or the “Internet Update” button is pressed.
The GDS internet update will contain the following ECU update event:
- 234 CM P200A DTC Logic Improvement
Additional instructions for performing this GDS internet update can be found at the www.hmaservice.com web site or contact GIT America at 1-888-437-0308.