News - July 8, 2011
Blue Link Service Advisor Guide Now Available
Blue Link is here and to assist with questions that may arise on the service drive, we have developed the Blue Link Service Advisor Reference Guide. This guide is a handy reference tool to direct Service Advisors where to go for information on common topics, such as:
- How to enroll a customer in Blue Link
- How to determine an owner’s Blue Link status
- New Blue Link screens in Web DCS and the information they provide
- DTC Messages and Alerts
And much, much more… The Blue Link Service Advisor Reference Guide is available for download on HyundaiDealer.com under Documents and Resources > Blue Link/Telematics.
Other important Blue Link resources available on HyundaiDealer.com include:
- Blue Link Enrollment: This is the step-by-step guide for How To Enroll a customer in Blue Link
- Blue Link Handbook: Provides an overview of Blue Link features, benefits, competitive comparisons, enrollment, and other information
- Blue Link User’s Manual and Blue Link Voice Command Card: Digital version of the user’s manual and list of voice commands to operate Blue Link from within the vehicle. These are available for download in the event the customer desires replacement documents. (A copy of these items are provided in every Blue Link vehicle.)
Click here to get a copy of the Blue Link Service Advisor Guide
Summer Accessory Garage Sale!!
Attention Parts Manager; Hyundai Motor America is pleased to announce the Summer Accessory Garage Sale!
Over 200 Part numbers for 2011 and prior model years are included in this Garage Sale Clearance!
Big Discounts up to 96% off Dealer Net! Huge Savings!
These items will not last long and are limited to stock on hand. This is a great opportunity to create an event on your service drive. Work with your New and Used car departments to make your inventory stand out from the rest.
Note: These items are not returnable once purchased from Hyundai.
Go to Hyundaidealer.com for more details. You can find this posting by navigating to the Parts home page.
Hyundai Owner Connect Marketing – Declined Service
The Declined Service communication has been added to the Hyundai Owner Connect Marketing program. The Declined Service option offers follow-up communication to customers that have declined recommended service with the opportunity to provide offers that are targeted specifically to the customer and the service declined. Contact your HOCM Marketing Consultant at 866-575-8734 for details.
Click here for more information.
Upcoming Parts Seminars
The following classes are now available for student enrollment at www.HyundaiTACs.com.
| Date | Subject | Location | July 19 | Parts Sales Development | Courtyard Denver Tech Center, Greenwood Village, CO | July 20 | SmartStock | Courtyard Denver Tech Center, Greenwood Village, CO |
| July 20 | SmartStock | HMA Training Center, Fredericksburg, VA |
| July 21 | SmartStock | Wingate Charlotte Airport, Charlotte, NC |
Parts Orientation Webinars
The following sessions of the Parts Orientation webinar are available for student enrollment at www.HyundaiTACs.com.
August 5, 11am Pacific, Noon Mountain, 1pm Central, 2pm Eastern
October 6, 9am Pacific, 10am Mountain, 11am Central, Noon Eastern
December 2, 2pm Pacific, 3pm Mountain, 4pm Central, 5pm Eastern