News - July 29, 2011
Two New Web-Based Courses Now on TACS
Check out these great new courses available on TACS!
Introduction to Online Service Scheduling Platform
This course reviews basic Hyundai Online Service Scheduling (Xtime) functions to help you get the most from this useful tool.
2012 Accent New Model
The new Accent isn’t just an update; it’s a completely new vehicle. This course will walk you through its features, with special emphasis on what’s new and different.
Neither of these courses are required for Service Manager or Service Consultant certification. However, you’ll earn 1,000 Star Award points for each one you complete.
Click here to login to TACS.
July Podcast Highlights 90% Customer Retention
The average Hyundai dealer retains 30% of its service customers. That’s based on two or more service visits in a 12-month period. Yet, Arrow Hyundai in West Allis, Wisconsin, retains a whopping 90% of its service customers -- three times the national average! How do they do it? In our July podcast, Arrow Hyundai’s Parts and Service Director, Kirk Lundquist, explains how. Please don’t miss this 14-minute program, and encourage your coworkers to listen as well. You’ll find it on TACS.
Click here to login and listen to this podcast.
New Accessory - Tucson Hood Deflector
Help customers protect their Tucson and set it apart with Hyundai's custom hood deflector.
Features and Benefits
- Custom look and finish
- Hood paint and windshield protection from:
- Bugs
- Small Stones
- Other Debris
Click here for full details.