News - September 2, 2011
HMA Call Centers' Hours of Operation for Labor Day, 9/5/2011
All times shown in PDT.
| Call Center | Phone Number | September 5 |
| Dealer DCS Support | (800) 435-7737 | 5:00am – 5:00pm |
| Dealer Internet Credit | (866) 433-2537 | 5:00am – 5:00pm |
| Warranty Help Line | (877) 446-2922 | Closed |
| Warranty Technical Center (WTC) | (877) 446-2982 | Closed |
| Service Technical Assistance | (800) 325-6604 | Closed |
| Parts Dealer Help Line | (800) 545-4515 | Closed |
| Hyundai Customer Connect Center | (800) 633-5151 | Closed |
| Equus Customer Connect Center | (877-378-8723) | Closed |
| Corrosion Call Center | (877) 277-0012 | Closed |
PDC Holiday Closure Notification
All Mobis Parts America Parts Distribution Centers, along with the Parts Support Call Center, will be closed on Monday, September 5, 2011, in observance of the Labor Day Holiday.
All orders will be processed as follows:
- Emergency orders:
- Orders input by 3:00 p.m. local PDC time on Friday, September 2nd, will be processed and shipped the same day.
- Orders entered after 3:00 P.M. on Friday, September 2nd, will be processed and shipped on Tuesday, September 6th.
- Stock orders:
- All stock orders scheduled for input on Monday, September 5th, should be input on Friday, September 2nd. These orders will be processed and shipped on Tuesday, September 6th.
Please order accordingly to satisfy your customer's needs. If you have any questions, please contact the Parts Support Call Center (1-800-545-4515).
New Accessories for Accent, Equus and Veloster
New accessories are available for immediate order, including:
- All Weather Floor Mats
- Carpet Floor Mats
- Vehicle Cover
Click here to view the announcement.
Non-Technical Training Webinars
During Labor Day week, Hyundai is offering a total of 16 webinars on a variety of topics. If you've never attended a webinar, check it out! It's an interactive seminar you attend on your computer. It lasts about 30-45 minutes. By attending, you'll earn 600 STAR award points. Our webinars are presented by the same great facilitators who present our classroom programs.
The webinars are listed on TACS. There are programs listed under every HMA region. Feel free to sign up for any that might interest you -- regardless of region!