News - September 9, 2011
Dealer Standings for Parts Performance Guild
PPG Website
Click here to visit the PPG site and view the most recent PPG results. You can also learn more about this exciting program and view the qualifying rules. If you experience any problems viewing the site, call: 714-965-3152; or email: partsdepartment@hmausa.com.
Click here to view resort flyer.
Upcoming Parts Seminars
The following classes are now available for student enrollment at: www.HyundaiTACs.com.
| Date | Subject | Location | September 13 | Parts Sales Development | HMA Training Center, Fredericksburg, VA | September 15 | Parts Sales Development | Courtyard East, Louisville, KY |
| October 6 | SmartStock | Southern Region, Marietta, GA |
| October 6 | Webinar - Parts Orientation | Webinar |
| October 20 | SmartStock | Mobis PDC, Lawrenceville, GA |
New Course Highlights October Training Schedule
The Service Non-technical Training schedule is now on TACS and ready for enrollments. The November and December schedules will be posted the week of September 12.
October marks the launch of our new one-day course, How to Get and Keep Customers. This replaces the former Service Marketing and Merchandising program. It's a Gold-level certification requirement for Service Managers. While it's aimed at marketing and retention, it also includes such topics as social media, web sites, protecting your internet reputation, and creating a brand for your service department.
2011 Hyundai Parts Manager Survey
Hyundai and Carlisle Research have once again teamed up to co-sponsor the annual survey of our Parts Managers across the United States. The purpose of this study is to determine your satisfaction with the products and support we provide with regards to your parts operations. Your feedback is extremely important to us. We review all your input in detail and use it to help shape our future direction.
Click here to view the official letter which contains a link as well as login instructions to the survey.