News - September 23, 2011
New Enhancement Now Available on ServiceSmarts® Online
First Year Loyalty
On September 26th, ServiceSmarts Online users will see a new benchmark exhibit called First Year Service Loyalty. This exhibit shows how many of your dealers' new customers (including CPO) have returned to the dealership for customer pay service; how many have gone to a different dealer; and, how many have not been to any dealer. There will be an option available to download a list of the customers that have not visited any Hyundai dealer. A rolling twelve month trend line exhibit will also be available to show the percentage of new vehicle customers that have gone back to your dealer for customer pay service.
Please take some time to review this enhancement and become familiar with it.
Click here for more information on First Year Loyalty Benchmarks.
SSO Tutorial
A new ServiceSmarts Online tutorial will be available on September 26th. You can access it from the Overview menu in ServiceSmarts.
Click here for more information on the tutorial.
Hyundai Owner Connect Marketing - OnDemand Creative
Interested in an additional mail piece to target specific customers or services? Hyundai Owner Connect Marketing OnDemand can support your ad-hoc mailing needs with over 20 creative options; and, new creative is added monthly to increase your options!
Visit the Hyundai Owner Connect Marketing OnDemand website page to view the updated creative options available now. To view the updated OnDemand page:
- Logon to HyundaiDealer.com
- Select the “SERVICE” tab at the top of the page
- Select “Hyundai Owner Connect Marketing (HOCM)” from the left side of the screen
- Select “Program Overview” from the HOCM website home page
- Select “OnDemand” from the sub head listing
You may work with your Marketing Consultant to help in selecting your campaign or you can build your own mailer by selecting “Create a Campaign ” . If you have any questions, contact your Marketing Consultant at: (866) 575-8734.
Add Some Pizzazz to Veloster!
Click on the image for additional information.
Accessories Now Available for Veloster
- All Weather Floor Mats
- Carpeted Floor Mats
- Rear Bumper Appliqué
- Clear Film Hood Protector
- Splash Guards
- Trunk Net
- And much more...
Coming Soon...
- Sport Pedals
- Body Graphics: Upper, Lower and WRAPS
- Back-up Camera
- And more...
2012 YF Remote Start Installation Instructions
The installation instructions that are included with the YF Remote Start Kit only apply to the 2011 Model Year. Please click on the link below to download the instructions for the 2012 Model Year.