News - September 30, 2011
Get Your Customers Ready For Winter!
Colder temperatures are right around the corner and that means freezing temperatures.
So, how can you increase customer satisfaction and help your customers?
- Check their Wiper Blades
- Check their Windshield Washer Fluid and make sure it is mixed correctly
Hyundai offers a complete line of Windshield Wipers for Hyundai vehicles and offers Hyundai Genuine Windshield Washer Concentrate.
Best Practices:
- During the MPI walk-around process, check the condition of the wiper blades--looking for cracks, tears, bent rubber and excessive play in the blade assembly.
- Make sure your service technicians fill the windshield washer fluid reservoir during any service with the correct mixture of water and windshield washer concentrate.
- Make sure you inform your customer that you performed these added value services to help them get ready for winter.
Did you know?
- Methanol is not great at cleaning windows, but it does keep water from freezing.
- Most windshield washer fluid contains methanol and windshield concentrate contains almost 100% methanol.
- The mix ratio is important to provide adequate freezing protection to the lowest temperatures in the area that the vehicle could be subjected to. The colder it is, the more concentrate needed.
- Adding a windshield washer tablet, Hyundai part number 00232-19019, will greatly enhance the cleaning ability of the windshield washer fluid.
Wiper Blade Promotion
For a limited time, order a minimum quantity of 10 of any 1 part number listed on the attachment below and receive a 10% discount. Parts and Service Managers can also earn 100 Star Power Points each for each wiper blade sold!
Click here for full details.
Fall Weather Protection Promo
Program Period: October 1 – November 30, 2011
Protect your customers from the rain and mud this Fall with our Fall Weather Protection Promotion! Get 10% off when ordering 2 All Weather Mats or Trunk Trays (see attachment below for a complete list). Earn Star Points for every sale, as well as an additional bonus for installing mats and trays on one car!
Fall and Winter seasons are the perfect time to promote All Weather Floor Mats to both existing owners and new vehicle buyers.
Bonus Promotion
Do you need a new display rack? Buy 10 floor mats on one order before 10/31/11 and receive a free rack!
Click here for full details about receiving the 10% discount and free rack.
Last Chance to Order Hyundai Personalized Calendars
Don’t miss out! The last chance to order your personalized 2012 Hyundai calendars is October 17th, 2011.
The calendars make a great advertising piece, as well as fantastic gifts for your customers! Both wall calendars and magnetic calendars are available to order and both styles are eligible for 50% co-op reimbursement. Be sure to take advantage of this easy and cost effective way to promote your business, as well as put a smile on your customers’ faces.
Click here to download the order form.
Why Use Calendars?
Calendars are...
- A reliable and constant reminder of your dealership name and contact information, promoting your business every day of the year
- Useful and appreciated gifts, helping you to build good will and long-term relationships to keep customers, and their referrals, coming back to your dealership
- One of the most cost-effective ways to advertise, and one of the few types of advertising your customers will ask for year after year!
Accent Web Course Up and Running
The technical glitch that caused Hyundai to deactivate the web-based course on the 2012 Accent has been fixed. The course is up and running on TACS. Thanks for your patience. As a reminder, Service Managers and Service Consultants who complete this, or any new model web course, will earn 1,000 Star Award points for doing so!