News - December 23, 2011
Merchandise Collection Year End Super Sale
Select Hyundai Apparel and Merchandise items are now available at clearance prices during our year end super sale.
Now is the perfect time to affordably outfit your boutique, dress your staff or reward your customer with exciting gifts.
Order now for best selection! Items are available only while supplies last.
Click here for details.
1st Quarter 2012 Parts & Service Co-Op Allowance
Your dealership’s available Co-Op funds for the 1st Quarter 2012 have been posted and can be viewed through a website link on HyundaiDealer.com. Access is from the Parts screen. The link is located on the left side of the screen and is entitled Parts & Service Co-Op Claims.
The Parts & Service Co-Op allowance calculations are based on previous completed quarters’ purchases and co-op utilization rate to determine level of funding. The following criteria must be met:
- Dealership must be enrolled in the 2012 Hyundai Parts & Service Marketing Program
- Funds must be spent in the quarter that they are allocated and claims must be submitted no later than 45 days after the month in which the ad runs
In the meantime, you can view your current account balance and claim status through a website link on HyundaiDealer.com.
Should you have any questions, please coordinate these through your District Parts and Service Manager (DPSM) or Parts Business Development Manager (PBDM).
HMA Call Centers Holiday Schedule for December 26-January 2
In observance of the Christmas and New Year holidays, the Hyundai Motor America Dealer Support Call Centers listed below will have limited staff and/or hours of operation to support the Hyundai dealer body 12/26 – 12/30, and 1/2/2012.
WARRANTY HELP LINE
12/27 – 12/30 – 6:30 A.M. – 3:30 P.M. (PST)
12/26 & 1/2 – CLOSED
(877) 446-2922
WARRANTY TECHNICAL CENTER (WTC)
12/27 – 12/30 – 6:30 A.M. – 3:30 P.M. (PST)
12/26 & 1/2 – CLOSED
(877) 446-2982
SERVICE TECHNICAL ASSISTANCE
12/27 – 12/30 – 5:00 A.M. – 5:00 P.M. (PST)
12/26 & 1/2 – CLOSED
(800) 325-6604
DEALER DCS SUPPORT
12/26 – 12/30 – 5:00 A.M. – 6:00 P.M. (PST)
1/2 – CLOSED
(800) 435-7737, (OPTION 1)
DEALER INTERNET APPLICATIONS
12/26 – 12/30 – 5:00 A.M. – 6:00 P.M. (PST)
1/2 – CLOSED
(866) 433-2537
PARTS DEALER HELP LINE
12/23 & 12/30 – 5:30 A.M. – 2:00 P.M. (PST)
12/27 – 12/29 – 5:30 A.M. – 4:30 P.M. (PST)
12/26 & 1/2 – CLOSED
(800) 545-4515
HYUNDAI CUSTOMER CONNECT CENTER
12/26 – 12/30 – 5:00 A.M. – 6:00 P.M. (PST)
1/2 – 5:00 A.M. – 6:00 P.M.
(800) 633-5151
EQUUS CUSTOMER CONNECT CENTER
12/26 – 12/30 – 5:00 A.M. – 9:00 P.M. (PST)
1/2 – 5:00 A.M. – 9:00 P.M.
(877) EQUUS-23 (877-378-8723)
HYUNDAI BLUE LINK
Open 24x7 including Christmas & New Years
(855) 225-8354 (855-2-BLUELINK)
PDC Holiday Closure Notification
All Mobis Parts America Parts Distribution Centers, along with the Parts Support Call Center, will be closed on Monday, December 26th and Monday, January 2nd in observance of the holidays.
Click here to view the PDC holiday schedule.
Please order accordingly to satisfy your customer needs. If you have any questions, please contact the Parts Support Call Center at: (800) 545-4515.
Non-Technical Training for 2012
The schedule for Hyundai non-tech service training in the first quarter of 2012 is now posted in TACS and available for enrollment. Please note the following:
- Classroom programs will only be held two weeks per month in 2012. However, class sizes will be increased to help make sure there's space for you when you want to attend.
- Webinars won't be posted until the week of 1/3/2012. We'll be launching several new webinars in January, but they're still in production and we want to be sure they're ready before we schedule them. Please check TACS after January 3rd.