News - February 3, 2012
Tips for the Road Brochures are on Their Way!
Hyundai is proud to announce our Tips for the Road series brochures. They are designed to enhance your customers’ driving experience by offering information about Hyundai systems and driving in general. Giving your customers the helpful tips found in the brochures will sustain your relationship with them--bolstering both customer satisfaction and retention.
We are sending an initial sample quantity of all six currently available titles to Dealer Service Managers. Additional copies of these brochures will be available through the Print on Demand (POD) website accessible from the Featured Programs tab in the Hyundai Parts and Service Newsletter, or by clicking here. Please place these brochures in your Service waiting area when they arrive.
Hyundai Careers Has Expanded its Recruitment Program into Parts Departments Nationwide!
HyundaiCareers.com will bring the best applicants from every corner of the U.S. straight to your Parts Manager inbox. Managers can view a job applicant’s profile, background and resume, all in one place. Plus, we will continue assisting Service Managers at all Hyundai dealerships in building the perfect mix of Service Technicians and Service Consultants to staff their dealerships with top-notch talent.
Launch kits were sent out to Parts and Service Managers which include an invitation and starter kit for our Pint-Sized Pinewood Hyundai Contest! The best designs will win an Ice® Watch, one of the hottest watches on the market. We are also awarding 30,000 STAR Awards points to all Parts and Service Managers who hire through HyundaiCareers.com, plus a chance to win Apple products for Parts and Service Managers who hire the most employees through our website by the end of 2012!
Design a Pint-Sized Hyundai and Win!
HyundaiCareers.com makes building a perfect team easier than ever. Now, you can use your recruiting time to design the pinewood derby car enclosed with your kit and enter the Pint-Sized Car Design Contest!
All you have to do is design and build a pinewood derby car that resembles your favorite Hyundai model, take a snapshot, and submit it on HyundaiCareers.com!
Visit HyundaiCareers.com/entertowin.asp for rules and eligibility criteria and to submit your entries. All entries will be posted on our Facebook page at Facebook.com/MyHyundaiCareers. Hyundai fans will choose the winners! Get your family and friends to vote on your contest entry!
Tecklinks Symptoms Application Expanded to all 2011-2012 Models
In the initial launch of Tecklinks Symptoms last week, the application focused on the Hybrid Sonata. The focus has expanded to include all 2011 and 2012 models. Tecklinks Symptoms uses the vehicle VIN to gather conditions encountered for that model and year. Shown in a dropdown menu, the symptom list provides a gateway to service documentation specific to each symptom. You just select from that list and you are on your way.
You should plug in the GDS for every vehicle that comes in, unless you are certain of the repair pathway. However, part and technology revisions make it difficult to be certain. So if you are not plugging in, please be sure there have been no changes or that there aren’t any open campaigns for the vehicle.
New Genesis Sedan Web-based Course
The Genesis was named North American Car of the Year when it was launched. For 2012, it's even better. We invite you to check out our brand-new, web-based program on the 2012 Genesis sedan. The course focuses on what's new, including an optional 5-liter V8 that generates an estimated 429 horsepower, plus an 8-speed automatic transmission. You'll find the new course on TACS beginning February 3rd.
Parts Training
Parts Orientation Webinars – 2012 dates now on TACS
The 2012 dates for the Parts Orientation Webinar are now on the Training and Certification System (TACS). Just sign-on to TACs, click the Parts Orientation Webinar button on your Parts home page and select the session date you would like to attend. Remember, this webinar is required for the Parts Manager Bronze Certification.
Upcoming Instructor-lead Parts Training
The following classes are now available for student enrollment on TACS.
| Date | Subject | Location | Time | Feb 9 | Parts Orientation | Webinar | 11am Pacific / Noon Mountain / 1pm Central / 2pm Eastern | Feb 21 | Parts Sales Development | Courtyard, Albuquerque, NM | 9am – 3:30pm (8:30am, Continental breakfast) |
| Feb 23 | Parts Sales Development | Southern Region Training Center | 9am – 3:30pm (8:30am, Continental breakfast) |
| Mar 6 | SmartStock | Southern Region Training Center | 9am – 3:30pm (8:30am, Continental breakfast) |
OnDemand Training Reminder, Features & Quick Tips
Two weeks ago, we announced the launch of the new Hyundai Owner Connect Marketing OnDemand site. This user friendly site allows all dealers to create OnDemand direct mail and email campaigns online.
Did you know?
With this site, you can:
- Choose from over 50 different creative designs
- Review a proof of each campaign you create and approve it before production
- Manage your marketing budget by using the List Attributes filters:
- Average Customer Spend
- Service Due
- Distance from Dealership
- Last Service Date, and more!
If you are interested in learning more about the new Hyundai Owner Connect Marketing OnDemand site, please attend one of the many available webinars. Every dealer that attends will have a chance to win a raffle prize--anything from $100 off an OnDemand campaign to a gift card or even a new digital camera! You must attend for full details on how to qualify!
Click here for information on how to access the webinars as well as a complete schedule.
Google™ Places
Let this FREE service from Google help your service business.
Your Hundai service department is great. But is there a way to make it excellent? Now there is with Google Places. This FREE service has the ability to create business listings that could possibly be shown in the search results. Not only will it increase business in your service department, it will give your business free exposure!
Click here for more details.